Online survey incentives

There is ample evidence that respondent incentives increase response rates for online surveys. What is less clear is what type of offer produces the best response.

The three most common types of respondent incentives for online surveys are:

  1. One-to-one incentives: A small reward for everyone
  2. Prize drawings: A significant reward for one or two people
  3. Results sharing: A partial or complete report of results for everyone

Each type of incentive has a unique set of advantages, disadvantages, and applications. Each of the next three installments will examine one of the following:

  1. Guaranteed rewards
  2. Prize drawings
  3. Results sharing

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About Todd Hollander

Hollander is Founder and President of Todd Hollander Market Research. He has over 25 years of experience in the design and analysis of strategic market research, is an instructor in the University of Georgia’s "Principles of Marketing Research" course, and is the author of "We’re Killing Our Kids," a highly-acclaimed book on the childhood obesity epidemic, and “The Online Survey Doctor,” a weblog dispensing expert advice about internet survey research.
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