Archive for the Customer Satisfaction Category
- Best practices for customer surveys - Step 3: Get buy-in from mangers - 22 September 2008
- Comcast finally arrives - 31 March 2008
- Comcast drops the ball again - 28 March 2008
- Comcast corrects problem - 19 March 2008
- Comcast admits mistake - 18 March 2008
- Ordering from Comcast - Like a visit to the proctologist - 12 March 2008
- Airline Customer Satisfaction Hits Five-Year Low - 11 September 2007
- BB&T Ranks Highest in Mortgage Servicer Customer Satisfaction - 22 August 2007
- Mistaking Damage Control for Customer Satisfaction Can Be Costly - 18 July 2007
- Four Honda models rate highest in customer satisfaction - 2 July 2007