Motorola and SANYO cell phones rated highest in overall customer satisfaction

Cellular handsets from Motorola and SANYO were rated highest for customer satisfaction in the 2007 U.S. Wireless Mobile Phone Evaluation Study^SM from J.D. Power and Associates. Kyocera and Audiovox phones were rated lowest.

The study, based on experiences reported by 21,520 wireless users who have owned their current mobile phone for less than two years, measured customer satisfaction with wireless handsets by examining five key factors:

• Physical design
• Operation
• Features
• Handset durability
• Battery function

Motorola performed particularly well on physical design, operation and features, while SANYO received high ratings for operation and battery functionality.